Community Agents

They are embedded agents who keep track of things happening on communities

Cribble integrates with messaging platforms to track internal community dynamics and engagement.

Platforms Covered:

  • Telegram

  • Discord

  • WhatsApp

  • Slack

Comprehensive KPI List:

Below is a detailed list of KPIs that Cribble tracks within community platforms:

KPI
Description

Total Members

Total number of members in the community.

Active Members

Members who have sent at least one message in a specified period.

Inactive Members

Members who have not participated over a set timeframe.

New Members

Number of members who have joined during a specific period.

Churn Rate

Percentage of members leaving the community.

Message Volume

Total number of messages sent.

Message Frequency

Average number of messages per day/hour.

Response Time

Average time taken to respond to messages.

Engagement Rate

Ratio of active members to total members.

Sentiment Score

Overall sentiment (positive, neutral, negative) of messages.

Top Contributors

Members with the highest participation.

Peak Activity Times

Times of day when the community is most active.

Topic Trends

Most frequently discussed topics.

Highlighted Mentions

Frequency of mentions of key terms or users.

Media Shares

Number of images, videos, or files shared.

Poll Participation

Engagement levels in polls or surveys.

Reaction Counts

Number and types of reactions to messages (likes, emojis).

Referral Sources

How new members are discovering the community.

Language Distribution

Breakdown of languages used within the community.

Moderation Events

Number of messages deleted or users banned by moderators.

Spam Detection

Frequency of spam or bot messages detected.

Question-Answer Ratio

Ratio of questions asked to answers provided.

Thread Creation

Number of new threads or sub-channels created.

Event Participation

Member involvement in scheduled events or AMAs.

User Retention Rate

Percentage of members who remain active over time.

Feedback Scores

Ratings or feedback provided by members about the community.

Emoji Usage

Analysis of emoji types and frequency used in messages.

Bot Interactions

Number of interactions with community bots.

Custom Metrics

Any project-specific KPIs defined by the founder.

Table 1: Comprehensive List of Community KPIs Analysis Agent Keeps tracking

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